Terms & Conditions

Last Updated: December 2025

By booking a stay at Tall Pines Garden ("The Garden Level"), you agree to the following terms and conditions. Please read carefully.

1. Booking & Payment

• All bookings are by private contract and require completion of our booking form.
• Stays are available for 31+ days only, with flexible month-to-month arrangements for qualified guests.
• Payment is due according to the terms outlined in your individual rental agreement.
• We accept electronic transfers, checks, and major credit cards.

2. Cancellation Policy

• Cancellation terms vary based on the length of your stay and are specified in your rental contract.
• Standard policy: 30 days notice required for full refund, 15 days notice for 50% refund.
• Security deposits are refundable pending inspection after checkout.

3. House Rules

• Quiet Hours: 10 PM - 8 AM. Please be considerate of neighbors and the main residence.
• Smoking Policy: We are a 420-friendly residence. All smoking (tobacco and cannabis) must be done in designated outdoor areas only. No smoking inside the suite.
• Pets: Pets are allowed with prior approval and an additional deposit. Pet waste must be cleaned up immediately.
• Guests: Registered guests only. Overnight visitors require advance approval.
• Parties: No parties or large gatherings. This is a residential property, not an event space.

4. Property Care

• Guests are responsible for maintaining the property in the same condition as upon arrival.
• Any damages beyond normal wear and tear will be deducted from the security deposit.
• Please report maintenance issues immediately so we can address them promptly.
• Do not alter, move, or remove any furnishings or fixtures.

5. Privacy & Access

• You have exclusive use of the Garden Level suite and designated outdoor areas.
• The property owner may access the unit with 24 hours notice except in emergencies.
• We respect your privacy and only enter when necessary for maintenance or inspections.

6. Liability

• Guests use the property at their own risk. We are not liable for injuries, accidents, or loss of personal property.
• Guests are responsible for their own belongings and any guests they invite.
• We maintain appropriate property insurance, but guests are encouraged to carry renters insurance.

7. Termination

We reserve the right to terminate a rental agreement immediately without refund if:

• House rules are repeatedly violated
• Illegal activities occur on the property
• Damage to the property is excessive or intentional
• Behavior threatens the safety or comfort of neighbors or property owners

8. Parking

• One designated parking spot is included with your rental.
• Additional vehicles must be approved in advance.
• No commercial vehicles, RVs, or trailers without prior permission.

9. Utilities & Amenities

• All utilities (water, electricity, internet, garbage) are included in rent.
• Please use resources responsibly.
• Report any utility issues immediately.

10. Communication

• We prefer to communicate via email or text for documentation purposes.
• Emergency contact information is provided upon check-in.
• We strive to respond to all inquiries within 24 hours.

Contact

Questions about these terms? Contact us through our booking form or email before completing your reservation.

By submitting a booking request, you acknowledge that you have read, understood, and agree to these terms and conditions.

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